Accessibility statement for
This accessibility statement applies to the https://eh.arun.gov.uk/ website.
This website is run by Arun District Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of text
- On the main home page (only) you cannot skip to the main content when using a screen reader, rather you must navigate through the high-level menu
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read or audio recording:
- Email : [environmental.health@arun.gov.uk]
- Call : 01903 737755
We’ll consider your request and get back to you within 2 working days.
If you cannot view the map on our 'find us' page, call or email us for directions. www.arun.gov.uk/find-us
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: environmental.health@arun.gov.uk Tel 01903 737755 or submit a request at Arun | Environmental Health Online Services
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We have a Minicom system available for people who are D/deaf, hearing impaired or have a speech impediment. Our offices have a hearing assistance system. The type of system is a portable loop and our staff are trained to use the system, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter. Find out how to contact us www.arun.gov.uk/find-us.
Technical information about this website’s accessibility
Arun District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below. In certain areas the following non-compliance issues and exemptions arose:
Non-compliance with the accessibility regulations
The Non-compliances outlined below are outstanding accessibility problems affecting limited areas of the NIHMO portal which are due to be resolved by the dates below.
| WCAG Guideline | Accessibility Problem | Plan date for resolution |
| WCAG 2.1 A F68 | A label needs to be linked (or name) linked to the control allowing screen readers to voice the label correctly when reading the control. | 26 March 2021 |
| WCAG 2.1 AA 1.4.4 | Setting user-scalable=no or maximum-scale to less than 2.0 prevents zooming small text to make it readable. | 26 March 2021 |
| WCAG 2.1 A F54 | Some users are unable to use a mouse, so use the keyboard instead. Add an equivalent keyboard event handler to help these users. | 26 March 2021 |
| WCAG 2.1 A F2 | Amend the strong element instead of the span element for bold text. | 26 March 2021 |
| WCAG 2.1 A 4.1.1 | Element input not allowed as child element in this contex | 26 March 2021 |
| WCAG 2.1 A 4.1.1 | Duplicate id - the same ID is used on more than one element. | 26 March 2021 |
| WCAG 2.1 A F54 | Controls that respond to clicks should be given an ARIA role such as role=button or role=link. | 26 March 2021 |
| WCAG 2.1 A F15 | Add tab index=0 to allow keyboard users to tab to the control. | 26 March 2021 |
| WCAG 2.1 A F49 | Add role='presentation' if the inner table is a layout table, otherwise modify the inner table to present the same data without nesting tables | 26 March 2021 |
| WCAG 2.1 A H71 | The first child element inside a field set must be a legend element, which provides a label or description for the group | 26 March 2021 |
| WCAG 2.1 AA F78 | The CSS outline or border style on this element makes it difficult or impossible to see the dotted link focus outline. | 26 March 2021 |
| WCAG 2.1 A 4.1.1 | No space between attributes | 26 March 2021 |
| WCAG 2.1 A F73 | Removing the underline from links makes it hard for colour-blind users to see them. | 26 March 2021 |
| WCAG 2.1 A F25 | Some pages have the same title, so the title cannot be used to distinguish pages. | 26 March 2021 |
| WCAG 2.1 A 1.3.1 | 'h1' to 'h6' elements should not contain elements with 'role=heading' and vice versa. Remove the nested headings or replace them with span elements. | 26 March 2021 |
| WCAG 2.1 A 4.1.1 | The interactive element input must not appear as a descendant of the a element. | 26 March 2021 |
| WCAG 2.1 A 4.1.2 | The role attribute changes how screen readers voice content. Invalid values can result in content being misread. | 26 March 2021 |
| WCAG 1.1.1 & 2.4.4 | When navigating to a button, descriptive text must be presented to screen reader users to indicate the function of the button | 26 March 2021 |
| WCAG 2.1 AA 2.4.6 | Form field labels should be unique on a page, or be close to text providing context | 26 March 2021 |
| WCAG A 4.1.2 | Ensure Registration change address link can be read by screen readers | 26 March 2021 |
| WCAG 2.1 1.4.11 | Arun District Council will review after inhouse testing | 26 March 2021 |
Preparation of this accessibility statement
This statement was prepared on 06 October 2020, based upon testing a sample number of pages, using auditing software ‘OnDemand Web Suite’ by Power Mapper (recommended by W3C Web Accessibility Initiative), and the Chrome Dev Tool extension ‘Lighthouse’. It was last reviewed on 13 October 2020. This website was last tested on 09 September 2020. The test was carried out by Idox.