Accessibility statement for

This accessibility statement applies to the website.

This website is run by Arun District Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read or audio recording:

We’ll consider your request and get back to you within 2 working days.

If you cannot view the map on our 'find us' page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Tel 01903 737755 or submit a request at Arun | Environmental Health Online Services

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We have a Minicom system available for people who are D/deaf, hearing impaired or have a speech impediment. Our offices have a hearing assistance system. The type of system is a portable loop and our staff are trained to use the system, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter. Find out how to contact us

Technical information about this website’s accessibility

Arun District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
In certain areas the following non-compliance issues and exemptions arose:

Non-compliance with the accessibility regulations

The Non-compliances outlined below are outstanding accessibility problems affecting limited areas of the NIHMO portal which are due to be resolved by the dates below.

Preparation of this accessibility statement

This statement was prepared on 06 October 2020, based upon testing a sample number of pages, using auditing software ‘OnDemand Web Suite’ by Power Mapper (recommended by W3C Web Accessibility Initiative), and the Chrome Dev Tool extension ‘Lighthouse’. It was last reviewed on 13 October 2020.

This website was last tested on 09 September 2020. The test was carried out by Idox.